12.1 That output and outcome indicators such as pass rates, dropout rates, average time to graduate, and the achievement of learning outcomes for all study programmes are established, monitored, and benchmarked for improvement.

12.2 That the employability, entrepreneurship, and other career aspirations of graduates are established, monitored, and benchmarked for improvement.

12.3 That outcome and longer-term impact type indicators such as contribution to national development and sustainable developmental goals are established, monitored, and benchmarked for improvement.

12.4 That the satisfaction level of stakeholders on the quality of graduates are established, monitored, and benchmarked for improvement.